Privacy Policy

Last updated: 8/21/2026

All About Grout ("we," "us," "our," or "the Company") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us for a quote, or use our services in Long Island, NY and surrounding areas.

1. Information We Collect

1.1 Personal Information

When you submit a quote request, contact form, or otherwise interact with us, we may collect the following personal information:

• First and last name
• Phone number
• Email address
• Service address / property location
• Details about the project or service requested
• Any additional information you voluntarily provide

1.2 Usage Data

We may automatically collect certain information about your device and how you interact with our website, including IP address, browser type, pages visited, referring URLs, and timestamps. This data is collected through cookies and similar technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide free quotes and estimates
• To schedule and perform tile, grout, paver, and stone restoration services
• To communicate with you about appointments, service updates, and follow-ups
• To improve our website, services, and customer experience
• To send promotional materials or newsletters (only if you opt in)
• To comply with legal obligations and protect our legal rights

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business (such as scheduling software or payment processors), provided they agree to keep your information confidential. We may also disclose information when required by law or to protect our rights.

4. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze website traffic and remember your preferences. You can disable cookies through your browser settings, though some features of the site may not function properly.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your data at any time.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications
• Withdraw consent at any time

To exercise any of these rights, please contact us at 631-428-2854.

8. Third-Party Links

Our website may contain links to third-party websites (such as Facebook and Google). We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this page periodically.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• By phone: 631-428-2854
• By visiting our contact page